Spinsino Casino Responsible Gambling

We take responsible gambling seriously and are committed to keeping play safe and controlled. We want every player to enjoy their time with us while staying in control of their activity. This page explains the principles we follow, the tools available on your account, how to spot signs of problem gambling and where to get professional support.

Player protection principles

We put player safety first by offering clear information, simple account controls and responsive support. We design our services so limits and breaks are easy to set, changes take effect quickly and staff are trained to help players who may be struggling. Our aim is to make controlled play straightforward and accessible.

Activity-control tools

Deposit limits

Players can set daily, weekly and monthly deposit limits on their account. These limits are adjustable from your account settings and we apply them immediately or after a short cooling-off period depending on your selection. Setting a deposit limit helps control spending over time.

Loss limits

Loss limits restrict how much you can lose within a given period. You can choose limits that suit your budget and review them at any time. Loss limits work alongside deposit limits to give a clearer cap on your overall exposure.

Time limits and session controls

We offer session timers and daily play limits so you can control how long you play in a single session or across the day. A session reminder will alert you when your chosen time is reached, and you can take a short break or stop play immediately.

Account breaks and temporary exclusion

If you need a short pause, use our time-out option to lock your account for 24 hours up to six weeks. During a time-out your account remains accessible for withdrawals but playing is disabled. This is a quick way to step back without a long-term decision.

Self-exclusion

Self-exclusion is available if you want to close access to your account for a longer period. Options include multi-month or permanent exclusions. We will process self-exclusion requests promptly and provide information on how to appeal or reopen an account only after the exclusion period ends.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, increasing deposit amounts, hiding gambling from others, neglecting work or family, or borrowing money to gamble. If you notice these patterns in yourself or someone you know, consider using the tools above or seeking help.

Tips for maintaining control

Keep play within a budget, set limits before you start, use session timers, avoid gambling when stressed or tired and review your activity regularly. Talk to someone you trust if you feel your gambling is changing and consider temporary account breaks while you assess your behaviour.

Professional help and support organisations

If you need extra support contact recognised UK organisations such as GamCare, GambleAware or use the national self-exclusion scheme GamStop. These services provide confidential advice, support plans and referrals to local treatment options. If you prefer, our support team can also guide you through setting limits or starting a self-exclusion.